Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- B... knowledge and expertise made my buying decision easy.Butler, Dayton, OH
“I enjoy Wes taking care of my insurance needs. As a professional, he made me feel comfortable and relaxed in advising me on my insurance needs. His knowledge and expertise made my buying decision easy. From auto, home and life insurance I feel very strongly he has my best interest. Thank you Wes.”
- C...would highly recommend his services to all.carwen, Galloway, OH
“What a wonderful transition from our old insurance company to Nationwide, and working with Mr. Wes Chapman. His knowledge of our old policy and what would benefit us the most in our new policy, plus he saved us a lot of money, was a tremendous blessing. We appreciate the professionalism of Mr. Chapman and his staff and would highly recommend his services to all.”
- GDon't delay-call them!Gregandsusan, Kentucky
“I’ve know Pam Payne for many years. I’ve sent business to this office because of that, as I am a Realtor. But, when I saw how much my clients were saving I decided to let them quote my insurance as well! What a great choice! Pam and Wes invited my husband and I in to go over the quote and WOW did we save money!!! Plus we left with free tshirts and a great feeling of being cared about! The level of customer service is second to none! Don’t delay-call them!”
- JHe answered all my questions and was overall the best insurance agent ever.JeffandCindy, Galloway, OH
“My truck was totaled and within a day Mr.Chapman was there for me. He walked me through everything I needed to know and really helped me in my time of need. I would recommend him to anyone looking for insurance. He answered all my questions and was overall the best insurance agent ever.
Thank You Mr. Chapman” - JI am very pleased and would highly recommend him.jewelsj, Springfield, OH
“Wes was very helpful in getting my new driver insurance and ended up switching me over with more coverage and a great rate!! I am very pleased and would highly recommend him.
Great customer service! It was a pleasure doing business with you!!” 
Wes is honest, reliable, and helpful.Misty D., Kentucky“5 stars without a doubt! Wes is honest, reliable, and helpful. He will go beyond his required duty to be sure you understand what your coverage is, how it works, and what you actually need. Whenever I call they all are quick to help me or find the answer I need. I suggest Wes to every person I know, who is in need of insurance. It’s people like Wes Chapman that make their quote true – Nationwide is on your side”
I told him what I needed and he put it place for us and saved us some money too.Carla R., Columbus, OH“Wesley Chapman is a professional…yet still connected with us on a personal level. He never treated us like a customer. I told him what I needed and he put it place for us and saved us some money too. My husband and I are extremely satisfied and continue to recommend our friends and family to him.”
- JAJeff A., Florence, Kentucky
“Been with Mr. John Saalfeld for nearly 16 years I think. Every time I get a quote from some other insurance company, John has always offered better coverage for less money. Root app was cheaper but with Nationwide, the actually respond and take care of you. I know a few people that have Root insurance and they hate it. Apparently the claims department doesn’t exist with Root. John and Nationwide are hands down the Best insurance option in Northern KY!”
- AAlbatross1953, South Charleston, OH
“I moved my policies over to this agency because they truly care about their clients. I’m not just a policy number to them. They gave me better coverage at lower prices & tailored the policies to meet my needs. There was no pressure to buy more, only clear explanations of my options. It was a fast & easy transition with no uncovered gaps. I had the advantage of seeing them interact with several clients. They were all treated with honesty, respect & courtesy. I’ve never had a better group behind me.
” - HHatfield, Columbus, Ohii
“I’ve had Wes as my agent for over a year. I’ve never had an agent that has provided the level of customer service like he does. He’s proactive in contacting me if he is aware of something that would help my rates and is very prompt in returning my calls. I don’t just consider Wes as my insurance agent, I consider him a good friend.
” - JJWalker735, Springefield, Ohio
“I spoke with one of the agents, can’t remember who exactly, and they were so kind! I was so mad at my previous insurance agency, but after discussing a plan with these fine people, I felt so relieved. They beat out my previous policy and just made the whole thing so simple. I highly recommend giving them a shot!
” - A