Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- VKPrompt customer servicePlain City, OHCustomer since Feb 2019
“Prompt customer service and honest product advice.”
- EDYour company shows great pride in what they do.Covington, KYCustomer since Oct 2021
“Your company shows great pride in what they do. The representatives and agents are very knowledgeable and helpful when it comes to questions. My agent, Randy Miller, is such a great guy! He makes me feel comfortable and makes the information easier to understand. He has been so helpful. ATIG is a great group!”
- GDon't delay-call them!Gregandsusan, Kentucky
“I’ve know Pam Payne for many years. I’ve sent business to this office because of that, as I am a Realtor. But, when I saw how much my clients were saving I decided to let them quote my insurance as well! What a great choice! Pam and Wes invited my husband and I in to go over the quote and WOW did we save money!!! Plus we left with free tshirts and a great feeling of being cared about! The level of customer service is second to none! Don’t delay-call them!”
- JHe answered all my questions and was overall the best insurance agent ever.JeffandCindy, Galloway, OH
“My truck was totaled and within a day Mr.Chapman was there for me. He walked me through everything I needed to know and really helped me in my time of need. I would recommend him to anyone looking for insurance. He answered all my questions and was overall the best insurance agent ever.
Thank You Mr. Chapman” - JI am very pleased and would highly recommend him.jewelsj, Springfield, OH
“Wes was very helpful in getting my new driver insurance and ended up switching me over with more coverage and a great rate!! I am very pleased and would highly recommend him.
Great customer service! It was a pleasure doing business with you!!” 
Great people...Elizabeth O., Columbus, OH“Great people.. very honest, they treat you like family”
- Wes is honest, reliable, and helpful.Misty D., Kentucky
“5 stars without a doubt! Wes is honest, reliable, and helpful. He will go beyond his required duty to be sure you understand what your coverage is, how it works, and what you actually need. Whenever I call they all are quick to help me or find the answer I need. I suggest Wes to every person I know, who is in need of insurance. It’s people like Wes Chapman that make their quote true – Nationwide is on your side”
- I told him what I needed and he put it place for us and saved us some money too.Carla R., Columbus, OH
“Wesley Chapman is a professional…yet still connected with us on a personal level. He never treated us like a customer. I told him what I needed and he put it place for us and saved us some money too. My husband and I are extremely satisfied and continue to recommend our friends and family to him.”
- ...quick to serve their customers needs!Alexander M., Springfield, OH
“Wes and his staff are always helpful and quick to serve their customers needs!”
- Wes & his staff went above and beyond to help us with our insurance policy!Jenna F., West Jefferson, OH
“Wes & his staff went above and beyond to help us with our insurance policy! I will continue to recommend Chapman Insurance to friends & family!”
- JEJeremiah E., Cold Spring, KY
“Amanda and the team really helped me out. I made an error and accidently canceled my auto policy. Amanda and the team quickly found me a affordable car insurance policy and emailed me all the documents which I was able to sign quickly. Thanks y”all for helping me out of a stressful situation!!!”
- TSTroy S., Cold Spring, KY
“Amanda is always very knowledgeable and helpful. 5 Stars!”
- JSJesse S., Cold Spring, KY
“Whenever I call Amanda gets right back to me. She is so easy to work with and very knowledgeable.”
- LWLisa W., Cold Spring, KY
“I reached out to ATIG to source insurance for our condo in Cold Spring. Amanda was excellent to work with and she quickly provided a policy that works for us! The eSign process was easy and I highly recommend ATIG!”
- MBMarc B., Cold Spring, KY
